Since at least this past Monday, my computer keeps giving me the message “windows explorer has encountered a problem and needs to close” EVERY time I start it. And if I click on the pop-up message window (to either accept to send a message about it to microsoft or not) my desktop vanishes, and I no longer can start any programs (the ones I had open still work normally though.) I ran Spybot but it gave an odd message, something about not being able to scan Windows 32 I think. I tried to fix it by doing a system restore to the past week but even that didn’t work!
The only thing that I changed in the past few days was the addition of a device called MagicJACK that allows you to use a telephone through the Internet (it was a gift from a friend.) Could its program be interrupting Windows? I unhooked it but the problem persists.
Here’s the oddest part of all: IF I LEAVE THE MESSAGE WINDOW ALONE, NOTHING HAPPENS! I can continue using the computer normally, as long as I don’t click on the warning window! Of course this means I have to let it stay on my screen, which is annoying (I can drag it almost offscreen though.)
Any idea what is happening, or how can I fix it?