This has been happening for months now. I turn my computer on and see this:
And I normally just hit “ok” and go about things normally since it doesn’t seem to effect anything, but I’m curious as how to get rid of it.
Give me a HijackThis log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:13:36 PM, on 10/10/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18294)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32 askeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Windows\ehome\ehmsas.exe
C:\Users\Jeremy\AppData\Local\Temp\RtkBtMnt.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Program Files\Apoint2K\Apntex.exe
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.us.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - (no file)
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM…\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM…\Run: [ALaunch] C:\Acer\ALaunch\AlaunchClient.exe
O4 - HKLM…\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM…\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM…\Run: [Adobe Reader Speed Launcher] “C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe”
O4 - HKLM…\Run: [PLFSetL] C:\Windows\PLFSetL.exe
O4 - HKLM…\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM…\Run: [PlayMovie] “C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe”
O4 - HKLM…\Run: [PLFSetI] C:\Windows\PLFSetI.exe
O4 - HKLM…\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM…\Run: [Acer Product Registration] “C:\Program Files\Acer\Acer Registration\ACE1.exe” /startup
O4 - HKLM…\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe
O4 - HKLM…\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
O4 - HKLM…\Run: [TkBellExe] “C:\Program Files\Common Files\Real\Update_OB\realsched.exe” -osboot
O4 - HKLM…\Run: [QuickTime Task] “C:\Program Files\QuickTime\QTTask.exe” -atboottime
O4 - HKLM…\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM…\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM…\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM…\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU…\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU…\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU…\Run: [MSSMSGS] rundll32.exe winvew32.rom,ZUXRun
O4 - HKCU…\Run: [Steam] “C:\Program Files\Steam\Steam.exe” -silent
O4 - HKCU…\Run: [uTorrent] “C:\Program Files\uTorrent\uTorrent.exe”
O4 - HKCU…\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19…\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-19…\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-20…\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘NETWORK SERVICE’)
O4 - HKUS\S-1-5-18…\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User ‘SYSTEM’)
O4 - HKUS.DEFAULT…\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User ‘Default user’)
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O4 - Global Startup: MiniEYE-MiniREAD Launch.lnk = C:\Program Files\Infinite Mind LC\eyeQ\ARLaunch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra ‘Tools’ menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.systemrequirementslab.com/srl_bin/sysreqlab_srl.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32
vvsvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
–
End of file - 8374 bytes
I’m not really sure, try posting the log here and see if someone there has any idea.
The only thing I noticed that may have been odd was O2 - BHO: (no name) - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - (no file)
Problem solved. I posted the log in another forum I visit from time to time and all I had to do was:
Reboot into safe mode - this is important.
Close anything you have running, open hijackthis. I want this to be the only window you have open.
Place a check against the following entries: -
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O4 - HKCU..\Run: [MSSMSGS] rundll32.exe winvew32.rom,ZUXRun
Click on fix checked and exit hijackthis.
Then reboot into normal mode.
And its fixed 
Thanks Rinn, for suggesting the HijackThis program btw.
Cool, np.