Alright, here’s the deal. Mozilla Firefox was working fine until about a week ago. I turned the computer on, launched the program, and waited for it to load. And waited. And waited. Then I saw that it had actually STOPPED loading the page a long time before, and was stuck at a big white box of emptiness.
I tried to refresh. Same problem. I tried to open another page. Same problem. I tried to use another tab. Same problem.
I looked on the Mozilla website, but found nothing. I searched Google and found nothing. I tried uninstalling and reinstalling Firefox, but it keeps happening. I tried to use System Restore. Didn’t work. I did a complete Spyware, Adware and virus scan. I found some Spyware, but overall the computer was clean, and it still didn’t work.
I know I’m missing something stupidly simple here. Right now, I’m stuck using IE5, something I absolutely hate. If any help can be offered, ANY, I would be most appreciative!
(I apologize if this seems rather aggressive; I’m just kind of fed up with life at the moment, and this isn’t helping.)
However, you should also check add/remove programs and remove and evil Toolbars mentioned there. (The Evil part is invisible/silent but you should see the toolbar part clearly).
Also in Firefox, try going to Tools > Addons > Extentions. Clear out any garbage in there. Often reinstalling Firefox will not affect the addons from various internet trolls/companies.
If all this, especially the last step, doesn’t work for you than definitely follow Cid’s suggestion.