These are real calls, Former tipline employees revealed to EGM the stupidest or strangest calls they recieved. Sit back and enjoy.
Counselor: Thank you for calling Nintendo, How may I help you?
Caller-I think there’s something wrong with my Super Nintendo
Counselor: What seems to be the problem?
Caller-Well, I tried playing it the other night, and i couldnt get any of my games to work, so I decided to clean them because I thought they might be dirty.
Counselor: and that didnt work?
Caller-I put them in the dishwasher on normal cycle.
Caller-Do you think you can fix them?
Counselor: At this point, it may be a good idea to upgrade to a newer system. I’d also recommend using a cleaning kit in the future instead of using your dishwasher for your games.
Caller-I wish some told me that before
Counselor: How can I help you?
Caller-In Spyro [one of the GBA ones] How many more faries do I need to get to have 20?
Counselor: Well, um, how many fairies do you have now?
Counselor: Sooo… theres twenty faries and you only have sixteen, meaning you neeeeed… [pauses, hoping the caller will figure this out himself]
Caller-I dunno. You tell me
Counselor: Four. The answer is four fairies.
Counselor-How can I help you?
Caller-How do I get the key from the skeleton standing in the pond?
Counselor, Uh, I’m guessing you game is Shadowgate?
Caller-Naw, I dont think so
Counselor: Trust me, It’s shadowgate
Caller-No, I think It’s something else
Counselor-[Fed up with arguing, gives the pertinent shadowgate tip]
Caller-Ok, Thanks. I have another game I’m having problems with. Hold on, I’ll get it.
Counselor, Actually, the phone lines are really crowded as this is a toll-free number. Maybe you could call back when you have thd game?
Caller: No, it’s too hard to get though.
Counselor: I’m srure you understand that we would like to serve everyone
Caller: Yeah, but nevermind, I’ll go get the game.
Counselor: How may I help you?
Caller- I just got Track and Field for my Game Boy, and I think something’s wrong with it.
Counselor: What seems to bee the prblem?
Caller: Well, It’s missing the Table Tennis Event.
Caller: What do I do?
Counselor: Actually, The track and Field Game doesnt have a table tennis event.
Caller: Why not?
Counselor: Well… I think it’s called Track and Field because all the events take place either on a track, or on a field.
Caller- Oh. Thanks.
And, something extra, cos this is just too good to pass up. Reminds me of my job:
Says one game counselor-
“I had a woman who was livid about the dino language in Starfox Adventures [for the gamecube]. She told me she doesn’t buy games to listen to other languages. I told her it was a language the designers created for the dinosaurs, who only speak it in the beginning. She was convinced it was Spanish, called me a ‘retard’, and hung up”