Why?
Because we’re taking about BUSINESS PRACTICES here, people! Don’t get caught up in the examples!
They treat their merchandise like garbage, and some of it is garbage to begin with.
Just as an example, all copies of Star Ocean 3 that I have ever seen on the shelves at Best Buy are beaten up like all get-out, and they’re not factory-sealed. When I buy a game new, especially when I pay $50, I don’t want the box to be all beat up. There are NO legitimate excuses stating otherwise. It’s simply unacceptable.
Furthermore, your money will go into the store, but your money is NEVER going to come out of the store after you’ve spent it.
Meaning?
Their return policies are the devil.
Either they’re simply not going to accept a return, or they’re going to give you a crummy gift card.
For example, I bought an MP3 player for Best Buy once. I go back a week later, because the thing decided it didn’t want to work for me anymore. So what do they want to do? They will only give me my $200 back in form of a “gift” card!
How to remedy these problems?
Listen up: If a product is faulty, it is your duty as a merchant NOT to sell it, or at least warn the consumer of said defects.
It is your duty as a seller to be aware, to be knowledgable about your products, otherwise you’ve no business selling them.
Furthermore, as a seller, you must treat your merchandise with tender loving care, and not do business with suppliers who neglect their merchandise. As a customer, you must not do business with those who neglect their merchandise. You must have standards, otherwise you are a doormat candidate.
If you as a seller don’t care about your merchandise, how can you expect your customer to?
Businesses aren’t going to alter their faulty business practices until they know their customers aren’t willing to settle for less.